Quality Management

Quality is the degree to which a product or service meets or exceeds customer expectations. In the business world, a quality production or service process is critical for sustainable success. At Akdağ Kauçuk, quality management is the cornerstone of our business. We continuously improve our processes and leverage modern technologies to achieve high standards.

Our Quality Management System

Our company adopts an international quality approach in compliance with standards such as ISO 9001:2015 quality management system. This system ensures quality in our operations by focusing on a customer-oriented approach and continuous improvement principles.

Our Quality Policy

• Implementing a meticulous inspection process in raw material selection
• Minimizing errors through advanced technology in production processes
• Continuous development by considering customer feedback
• Investing in the training and development of our employees

We emphasize quality at every stage, from production to post-sales service, in line with these principles.

Continuous Improvement

By adopting the philosophy of “continuous improvement” in quality management, we not only meet current standards but also strive to make our processes better every day. To achieve this, we remain open to suggestions from our employees, conduct customer satisfaction surveys, and perform data-driven analyses.

In conclusion, quality management is not just a process for us but a culture. At Akdağ Kauçuk, we will continue to place quality management at the center of our business to provide the best products and services.